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VeriFact for Zoom — User Guide

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1. Installing VeriFact

  1. Open the Zoom App Marketplace and search for “VeriFact.”
  2. Click Install.
  3. Authorize the OAuth permissions Zoom requests. VeriFact only requests the scopes it needs to receive your basic profile information and to operate inside meetings you activate.
  4. Open your Zoom client. VeriFact will appear in the Apps menu.

2. Setting Up Your Organization

On first launch, you’ll either create a new VeriFact organization or join an existing one (your admin can send you an invite).

  • Owners and admins can invite teammates and upload the reference documents that VeriFact uses to verify claims.
  • Supported reference document formats: PDF, Word (.docx), Excel (.xlsx), PowerPoint (.pptx), CSV, and plain text.
  • Documents are stored privately for your organization. They are never shared with other organizations and are never used to train models.

3. Activating VeriFact in a Meeting

  1. Start any Zoom meeting as the host.
  2. Open the Apps menu and click VeriFact.
  3. Click Activate VeriFact. The VeriFact Bot will join the meeting within roughly ten seconds.
  4. Participants will see the bot in the meeting’s participant list. Zoom will display its standard recording-in-progress notification so that everyone present is aware that audio is being captured for transcription.

4. Using the Side Panel During a Meeting

  • Detected claims appear in real time, each labeled TRUE, FALSE, or UNCERTAIN, with the supporting passage and source citation drawn from your organization’s reference documents.
  • The Q&A chat lets eligible users ask grounded questions about your organization’s reference documents during the call. Answers cite the source passages they were drawn from.

5. Managing Permissions

Admins control who can use the Q&A chat. From the Participants tab in the VeriFact side panel, admins can grant or revoke per-meeting Q&A access for any individual participant. These changes apply to the current meeting and don’t persist afterward.

6. Reviewing After the Meeting

  • Open the post-meeting view to see the full transcript with every detected claim, its verdict, and the supporting citations.
  • Export the report to PDF, or share it with other members of your organization who have access.

7. Removing the App

  • From the Zoom client: open the Apps menu, click the gear icon next to VeriFact, and select Uninstall.
  • From the Zoom Marketplace: visit https://marketplace.zoom.us/user/installed, find VeriFact, and click Remove.
  • To delete all data associated with your account, email support@verifact.live. We’ll complete the deletion within 30 days.

8. Privacy and Data Handling

The VeriFact Bot only joins meetings where the host explicitly activates it. Audio is streamed to Microsoft Azure Speech for real-time transcription and is not retained after transcription completes. We do not store meeting recordings or video frames.

Transcripts, detected claims, and verification verdicts are stored for the lifetime of the customer’s account so they can be reviewed in the post-meeting view. See the full Privacy Policy for the complete picture, including the third-party processors we use and the rights you have over your data.

9. Support

For help with installation, account issues, or anything else, email support@verifact.live. For security disclosures, send mail to the same address with the subject line beginning “[security].”